![]() ![]() ![]() healthcare providers have a vendor partner they can trust,' said Mark Montgomery, Chief Marketing Officer for Craneware. 'While several recent acquisitions made in the chargemaster management space have led to market uncertainty, it is important that U.S. We can pull up any information we want to find about a CPT code.' - manager, April 2020 We can look up our Medicare payment rates. It has built-in edits when we are creating charges, so the system makes sure that we are using the correct revenue codes with the correct CPT codes. The vendor is continually improving and releasing new functionality.' - director, April 2020 'Craneware is very quick to jump on and provide any changes we ask for. 'I give Craneware a high rating for delivering new technology because they are constantly improving.' - manager, March 2020 The company's quality of support received a near-perfect 8.8 out of 9, continuing a long-standing performance trend. Craneware has continually been a leader in the Revenue Cycle - Chargemaster Management category since its inception 15 years ago.Ĭhargemaster Toolkit scored a 91.4 against a market segment average of 84.2 in the 2021 'Best In KLAS' Report. Typical formats include pure HTML, compiled HTML (CHM), WinHelp, Lotus Notes, Adobe PDF and Microsoft Word.98% of Chargemaster Toolkit® respondents report that Craneware keeps its promises to customersĪTLANTA, FebruCraneware (AIM: CRW.L), the healthcare market leader in automated value cycle solutions, today announced the company was once again recognized by its customers in the annual 'Best in KLAS' report. Printed user guides are just one type of documentation produced by award-winning TechScribe, who also specialise in producing online help, training aids, reference manuals and process and procedure guides for software products. A lot of customer satisfaction hinges on getting the support just right." "The cost of employing a full-time technical writer in-house would have been too onerous, but we recognised the importance of getting a professional to produce the user guide. ![]() "We certainly made the right choice in working with TechScribe," said Keith Neilson. ![]() With their ability to focus on the needs of software users, they developed a user guide, which was both user-friendly and jargon-free. They wanted printed documentation, something they felt familiar with and that they knew how to use." We have online help, but some of our users did not feel comfortable using it. "Our installation and training course helps to introduce our users to the 'Toolkit' product," explained Keith Neilson, Chief Executive Officer at Craneware, Edinburgh, "But we knew that our users needed extra support. The software then checks the validity and compliance of the claim against billing regulations and also searches for any areas where potential revenue has been overlooked. Each service is coded separately, ensuring that claims can be drawn up quickly and efficiently. Sheffield-based technical communication company, TechScribe, has developed a new user guide for a market-leading software product from Craneware ().ĭesigned for the United States healthcare market, the Active Chargemaster Professional Toolkit provides an unrivalled billing and auditing solution for charging healthcare services. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |